Thoughts

Ideas from the work.

Notes on customer experience, design, leadership, technology and the effort to make complex things better.

All thoughts

  1. My Biggest Design Obstacle in 2026 Was My Own Ego

    Design · Generative AI · Craft · Systems Thinking

    How I stopped fighting the change and started becoming a next-generation designer.

  2. How it got started

    Ideas · Writing · Creativity · Reflection

    The daily causeway drive where audiobooks drift into inner conversations, and those conversations become Thoughts.